EVRES FAQs

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  • How much does an EVRES Cost?

    As the EVRES is stylish and designer home charger the cost is dependent on what features and design you would choose. You can configure your own EVRES to see the final price here.
  • If I do not live in the UK, do I pay VAT?

    The supply of goods exported outside the UK is zero-rated. You will not pay any VAT if are purchasing from outside the UK.
  • How do I buy?

    As an individual customer, you can buy an EVRES directly from our website.

    Business customers wishing to purchase an EV charge point(s) for their business are encouraged to contact one of our sales advisors who will be happy to help at sales@ev-res.com

  • What type of charger do I need?

    For home charging, you can use either the cable supplied with your electric vehicle (often called a ‘Granny Cable’), or a home charge point.

    A home charge point has a number of advantages over a Granny Cable, such as safety, speed and convenience.

  • What charging power do I need?

    As 95% of UK homes use a single-phase power supply, the choice for most people is 7.4kW. If you have three phase power supply you can charge at 22.0kW.

    Charging speed is dictated by the limits of your car battery, your EVRES charge point will deliver what is requested by the vehicle up to the maximum limit with load management.

    EVRES’s charge point is available in 7.4kW and 22.0kW(this can be used to charge at 3.6kW).

  • What are the advantages of using a home charge point over a granny cable?

    Faster charging: A home charge point will charge your EV or hybrid vehicle 30-60% faster than a granny cable.

    Convenience: Using a home charge point installed on an outside wall or garage wall is more convenient than feeding a granny cable through a window or an open door.

    Access to ‘smart’ features: You can control an EVRES home charge point from an app on your smartphone or tablet, so you can see how much time it has taken to charge and what it cost. This helps you to stay on top of your EV charging costs and details.

    To see the full range of features offered by the EVRES app, click here: product page

  • Should I have a tethered or untethered cable?

    The charge cable of a tethered charge point is permanently attached to the unit. When you finish charging the unit, you simply coil the cable onto the unit.

    We don’t provide an untethered unit.

    As a tethered charge point comes with a cable, it also comes with an additional cost of around £100, depending on cable length and voltage.

  • Are your units compatible with EU standards?

    Yes, all our units are UKCA and CE certified and are compatible with all UK and EU country standards.
  • Can I disable my charge point when it is not in use?

    Yes, our units can be remotely disabled using our free EVRES App (available on Android or iOS). The EVRES App works remotely using Wi-Fi, allowing you to disable your charge point even when you are not there. When your unit is disabled, it will not deliver any charge.
  • Where is the cable stored after you charged the car?

    The EVRES has a storage cabinet that the cable winds into. This completely hides the cable from view. The plug also sits neatly hidden inside the top compartment.
  • Is EVRES do Standard Installation?

    We don’t provide installation service but our installer partner will assist you with Installation. We provide remote support and training for Certified electrician.
  • Can I order an EVRES without the installation?

    Yes. you can order an EVRES and install it yourself or by an certified electrician.

    For the installation instructions, please check the installation manuals for the EVRES

  • I don’t live in the UK – how do I get an EVRES installed?

    The EVRES doesn’t provide Installation service for EVRES chargers. If you live in uK, Europe, India. We can ship the charger and you will need to arrange your own installation. Installation of EVRES units must be carried out by a qualified professional electrician in accordance with our manual.
  • When should I get my charge point installed?

    It is, of course, preferable to get your installation sorted prior to the delivery of your vehicle.